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Frequently Asked Questions

At Pruitt Plumbing we want you to be fully knowledgeable of your plumbing repair. This page has been designed to answer many of the questions you may have. If you have any further questions or we can assist you in any way, please contact Pruitt Plumbing at 903-892-1733.

What is the best way to check for toilet leaks?

Toilet leaks can be wasteful and expensive. At least once a year, check your toilet for leaks by adding a small amount of red food coloring to the tank, and then check the toilet bowl later. If the toilet bowl water is colored red, water is seeping through from the tank. If it is leaking, you should replace the tank ball.

How often should I have my septic system inspected?

Septic systems should be inspected and pumped a minimum of once every three to four years. You may not be experiencing any problem now, but a full septic tank may allow unwanted solids to flow into the drain field, which is the part of the system that consists of a distribution box, with a series of connected pipes. Each pipe allows water to flow into a bed of stone that drains into the ground. If paper and other solids flow into the drain field, it becomes blocked and ineffective. A blocked drain field is costly to repair or replace.

I hear a rumbling sound coming from the water heater. What could cause this?

Rumbling sounds coming from a water heater are an indication that sediment has built up on the bottom of the water heater. What you are hearing is water that is trapped in the sediment and is boiling. This is an indication that the water heater is not operating efficiently. Sediment will not allow the heat to transfer to the water in the tank, which sends the heat up the flue. You may try draining a few gallons of water off the bottom of the water heater tank. This is done by attaching a drain hose to the valve at the bottom of the tank. Allow it to drain for about five minutes.


Many newer models of water heaters have a new feature that prohibits the buildup of sediment in the tank. If your heater is an older model, it may be cost effective to replace the water heater if the buildup is severe.

I am hearing a whistle sound coming from my plumbing system. What could cause this?

The sound you are describing is usually caused by a toilet fill valve that is slowly leaking. To locate the leaking toilet, remove the lid of each toilet tank and adjust the fill valve mechanism until it stops. Once you have found the toilet causing the problem, repair or replace the fill valve.

Why am I loosing water pressure in my shower?

Your shower head could be plugged with water deposits such as rust and dirt from your pipes. You could try to remove the shower head from the pipe coming out of the wall and check it for deposits. Clean the shower head gently with an old toothbrush and rinse it to remove all the dirt. Also run the shower without the shower head on to possibly remove any left-over dirt in the pipes to prevent the shower head from plugging up again. If cleaning your shower head did not take care of your low water pressure, contact Pruitt Plumbing at 903-892-1733.

My hot water seems to be hotter than I think I need. What can I do?

Most people are comfortable with their hot water set at 120°F, which is also the new standard that manufacturers use when pre-setting it at the factory. If you have an older model, set the thermostat at medium. On a gas model, there is a dial on the front of the gas valve. On electric models, the thermostats (there may be two) are concealed behind the two panels on the side of the tank.

NOTE: Turn off the electricity before removing the panels. There are exposed wires behind the panels containing HIGH VOLTAGE.

What happens when tree roots get inside plumbing lines?

If left undisturbed, the roots will completely fill the pipe with multiple hair-like root masses at each point of entry. The root masses quickly become clogged with toilet tissue, grease and other debris flowing from homes and businesses to the main sewer, resulting in reduced flow and slowed drains. A complete blockage may occur if the roots are not removed and root growth impeded.

Once roots have entered the pipe, they continue to grow and expand, exerting considerable pressure at the crack or joint. The increased pressure often breaks the pipe and may result in total collapse, which requires repair or replacement.

Some pipe materials are more susceptible to root intrusion than others. Clay tile pipe is easily penetrated and damaged by tree roots. Concrete pipe and PVC pipe may also allow root intrusion, but to a lesser extent than clay pipe. PVC pipe usually has fewer joints and the tightly fitted joints are less likely to leak as a result of settlement around the pipe.

Can I increase the water pressure in my bathroom faucet?

First, check the emergency shutoff under your sink to make sure it is fully open. If rubber washers or seals have begun to deteriorate, you will also lose water pressure, so check those. Calcium and lime buildup will also cause low water pressure.

Can old faucets be repaired?

Repairing verses replacing an old faucet depends on the faucet. Usually we can fix any faucet. However, sometimes It is more efficient to replace an old faucet with a new one.

How can I prevent clogged drains?

Do not rinse fats or cooking oils down the kitchen sink. Liquid fats solidify in the cold pipes and create clogs.

To help prevent clogs, fit all your tubs and shower drains with a strainer that catches hair and soap chips, and clean the strainer regularly.

What is the best way to extend the life of my garbage disposal?

Always use plenty of cold water when running your disposal and avoid overloading it. Never dispose of very hard items like bones or corn husks. And never use a caustic drain opener. You can extend the life of your hands by never using them to remove items dropped inside – use tongs instead!

My garbage disposal broke down, what should I do?

To begin with, do not rush out and go buy a new garbage disposal. Your garbage disposal breaking down could be due to various reasons and may not need to be replaced right away. Something might have just blocked the blades from moving. First, make sure the disposal is not jammed with a hard object (spoons, etc.). Please make sure the garbage disposal is turned off or even disconnected from the power. If you do not find anything that could have jammed the disposal, try to reset it with the reset button (usually located underneath the garbage disposal) or check your breaker switch in your breaker box. If all else fails, contact Pruitt Plumbing at 903-892-1733.

If you have any additional questions or would like to schedule a service call, please contact Pruitt Plumbing at 903-892-1733.

We are open Monday through Friday.

Pruitt Plumbing provides all of our customers with fast, reliable and quality service by clean, experienced, trained and licensed plumbing professionals.

"Call Pruitt Plumbing and Flush Your Plumbing Problems Down The Drain!"

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